Residential toilet rebate
There are known accessibility issues with this fillable web form. Several of the issues impact screen reader users, such as form error messages not being detectable to screen readers. We are actively working with the software developer GovOS to resolve these issues. If you need assistance completing this form, please contact us by phone or email at 503-823-4527 (Oregon Relay Service 711) or rebates@portlandoregon.gov .
The City of Portland is committed to providing meaningful access. To request translation, interpretation, modifications, accommodations, or other auxiliary aids or services, contact 503-823-4527, Relay: 711.
Traducción e Interpretación | Biên Dịch và Thông Dịch | 口笔译服务 | अनुवादन तथा व्याख्या | Устный и письменный перевод | Turjumaad iyo Fasiraad | Письмовий і усний переклад | Traducere și interpretariat | Chiaku me Awewen Kapas | Translation and Interpretation: 503-823-4527 | portland.gov/water/access
Portland Water Bureau sewer, stormwater, water account number. Must have a Portland Water Bureau account to get a rebate.
Address (including unit number)
Phone number (if we have questions about your rebate submission)
Email (if we have questions about your rebate submission)
How many rebates are you applying for?
Choose One 1 2
What is the estimated age of the toilet(s) you replaced?
Choose One 1992 to present (1.0 to 1.6 gallons per flush) 1980 to 1992 (3.5 to 4.5 gallons per flush) 1950 to 1980 (5.0 gallons per flush) Pre-1950s (7.0 gallons per flush) I don't know
Finding the age of your toilet(s): There's usually a date stamped in the tank of the toilet. You can find it either on the inside of the tank near the top and above the water line, or on the underside of the tank’s lid. This is the date the toilet was made.
Where did you recycle your old toilet?
To get a rebate, you must include both a copy of your purchase receipt for your new WaterSense labeled toilet(s) as well as proof of recycling for the older toilet(s). Applications with missing receipts will be delayed.
How to use the receipt upload tool below:
Click the 'Click Here to Upload ' link.
Drag and drop or copy and paste your receipt files into the 'Select Files to Upload' box. You can also click within the box to open the file selector.
Once all of your files are shown in the upload tool, click the blue 'Upload' button in the lower right corner and wait for them to complete uploading.
You should be all set!
The receipt upload feature may not work well for some assistive technologies.
If you can’t upload documents directly into this form, you may also email them to rebates@portlandoregon.gov . Call 503-823-4527 for help.
Please attach / upload the required rebate files. Applications with missing receipts will be delayed.
Rebate agreement / release of liability
We, the Portland Water Bureau, may deny any application that does not meet all of the toilet rebate program eligibility requirements.
We reserve the right to alter or cease this program at any time.
We are not responsible for the quality of the toilet purchased and we do not warranty any toilet, or any fixture comprising a component in any toilet, or the installation of any toilet.
We do not guarantee lower water bills as a result of participating in the toilet rebate program.
We are not responsible for any damage that may occur to the applicant’s property as a result of removing the old toilet or installing the new toilet under this program.
The undersigned agrees to hold harmless the City of Portland and the Portland Water Bureau from and against all loss, damage, expense, and liability resulting from or otherwise relating to the purchase, installation, use or removal of a toilet.
