There are known accessibility issues with this fillable web form. Several of the issues impact screen reader users, such as form error messages not being detectable to screen readers. We are actively working with the software developer GovOS to resolve these issues. If you need assistance completing this form, please contact us by phone or email at 503-823-4527 (Oregon Relay Service 711) or conserve@portlandoregon.gov.

The City of Portland is committed to providing meaningful access. To request translation, interpretation, modifications, accommodations, or other auxiliary aids or services, contact 503-823-4527, Relay: 711.

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  口笔译服务  |  अनुवादन तथा व्याख्या  |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad  |  Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas  |  Translation and Interpretation: 503-823-4527  |  portland.gov/water/access

If you have a Rockwood Water account, please apply for your rebate through their program at rwpud.org/water-conservation/toilet-rebate-program/. 

If you do not know who your water provider is you can use the water provider lookup tool at regionalh2o.org/drinking-water-advisory-tool.

Finding the age of your toilet(s): There's usually a date stamped in the tank of the toilet. You can find it either on the inside of the tank near the top and above the water line, or on the underside of the tank’s lid. This is the date the toilet was made.

The document upload feature may not work well for some assistive technologies.

If you can’t upload documents directly into this form, you may also email them to rebates@portlandoregon.gov. Call 503-823-4527 for help.

Please note: While using the upload tool below to attach your receipts, please remember to push the 'Upload' button in lower right corner of the upload box after you have selected or drag and dropped your receipt files into the 'Selected Files' list. If you do not follow this step, the receipts will not be attached to your submission. 

Please note: While using the upload tool above to attach your receipts, please remember to push the 'Upload' button in lower right corner of the upload box after you have selected or drag and dropped your receipt files into the 'Selected Files' list. If you do not follow this step, the receipts will not be attached to your submission. 

Portland Water Bureau customers enrolled in the financial assistance program are eligible for up to a $100 toilet rebate credit.

Rebate agreement / release of liability

• We, the Portland Water Bureau, may deny any application that does not meet all of the toilet rebate program eligibility requirements.
• We reserve the right to alter or cease this program at any time.
• We are not responsible for the quality of the toilet purchased and we do not warranty any toilet, or any fixture comprising a component in any toilet, or the installation of any toilet.
• We do not guarantee lower water bills as a result of participating in the toilet rebate program.
• We are not responsible for any damage that may occur to the applicant’s property as a result of removing the old toilet or installing the new toilet under this program.
• The undersigned agrees to hold harmless the City of Portland and the Portland Water Bureau from and against all loss, damage, expense, and liability resulting from or otherwise relating to the purchase, installation, use or removal of a toilet.