Skip to form

Portland Water Bureau

Corbett.White@PortlandOregon.gov

664 N Tillamook St, Portland, OR 97227

503-865-4357

Sewer, Stormwater, and Water Financial Assistance Application

The City of Portland offers sewer, stormwater, and water bill discount program for all eligible households receiving water and/or sanitary sewer service as a direct customer of the Portland Water Bureau or Bureau of Environmental Services.

Eligibility Requirements

Property must be a single-family home that receives sewer or water services from the City of Portland.

Applicant must live at the property and be directly responsible for the payment of the sewer/stormwater/water bill.

Applicant must meet the established income guidelines by submitting proof of total gross income for all adult members of the household. Gross monthly household income for those 18 and older determines eligibility. Gross income means the amount of money before taxes or deductions.

If approved for the bill discount, you will receive the discount for up to 2 years and will begin with your next sewer, stormwater and water bill. This discount does not automatically renew. To continue, you will need to reapply after 2 years. It is your responsibility to notify us immediately if your income changes and you no longer qualify.

Income Eligibility (Valid until July 2023)

Household Size Tier 1 - 60% of MFI
(Monthly Income)
Tier 2 - 30% of MFI
(Monthly Income)
1 person Under $3,730 Under $1,865
2 person Under $4,260 Under $2,130
3 person Under $4,795 Under  $2,398
4 person Under $5,325 Under $2,663
5 person Under $5,753 Under $2,876
6  person Under $6,207 Under $3,104
7 person Under $6,605 Under $3,303
8 person Under $7,030 Under $3,515

For each additional person in Tier 1, add $425 to the monthly income.

For each additional person in Tier 2, add $212 to the monthly income.

If you have any questions, please contact Portland Water Bureau Customer Service at 503-823-7770 or email pwbcustomerservice@portlandoregon.gov

Application Information

Select application type (required):

Household Information (including yourself)

Please note that date of birth should only be filled in for household members that are 60 or older.

If you have more people, attach additional information on a separate form.

Financial Information

Your application will not be processed if income documentation is not received.

Select all income sources that apply in your household, then enter the Gross Monthly amount for each corresponding income source selected. Numbers and decimal only; no comma. Gross income is the amount of money you make before taxes and any other deductions. REQUIRED to select at least one.

Total Gross Monthly Income of Household. (This amount is auto calculated based on all income amounts you've entered above.)

Please upload REQUIRED proof of income documents for the last 30 days. Up to 10 files can be uploaded not exceeding 250MB. All file types are accepted except for exe, dmg, sh, js, php, pl, pkg.

Click Here to Upload

Please sign here. Full Name and Email are required fields.

Choose how to sign

FOR AGENCY USE ONLY


The City of Portland is committed to providing meaningful access and reasonably provides translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids, and services. Call 503-823-7770
Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या | 口笔译服务  |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad | Письмовий і усний переклад  |  Traducere și interpretariat  |   Chiaku me Awewen Kapas
Translation and Interpretation: 503-823-7770 | Relay: 7-1-1 | www.portlandoregon.gov/water/access