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Portland Water Bureau

664 N. Tillamook St., Portland, OR 97227


Sewer, Stormwater, and Water Financial Assistance Application

The City of Portland offers sewer, stormwater, and water bill discount program for all eligible households receiving water and/or sanitary sewer service as a direct customer of the Portland Water Bureau or Bureau of Environmental Services.

Eligibility Requirements

Property must be a single-family home that receives sewer or water services from the City of Portland.

Applicant must live at the property and be directly responsible for the payment of the sewer/stormwater/water bill.

Applicants that have an ADU (Accessory Dwelling Unit) on their property with one water meter that serves both the primary home and the ADU, are not eligible to participate in the discount program.

Applicant must meet the established income guidelines by submitting proof of total gross income for all adult members of the household. Gross monthly household income for those 18 and older determines eligibility. Gross income means the amount of money before taxes or deductions.

If approved for the bill discount, you will receive the discount for up to 2 years and will begin with your next sewer, stormwater and water bill. This discount does not automatically renew. To continue, you will need to reapply after 2 years. It is your responsibility to notify us immediately if your income changes and you no longer qualify.

Income Eligibility (Valid until July 2024)

Household Size Tier 1 - 60% of MFI
(Monthly Income)
Tier 2 - 30% of MFI
(Monthly Income)
1 person Under $3,950 Under $1,975
2 person Under $4,515 Under $2,258
3 person Under $5,080 Under  $2,540
4 person Under $5,640 Under $2,820
5 person Under $6,095 Under $3,048
6  person Under $6,614 Under $3,307
7 person Under $6,995 Under $3,498
8 person Under $7,445 Under $3,723

For each additional person in Tier 1, add $450 to the monthly income.

For each additional person in Tier 2, add $225 to the monthly income.

If you have any questions, please contact Portland Water Bureau Customer Service at 503-823-7770 or email

Application Information

Select application type (required):

Household Information (including yourself)

Please note that date of birth should only be filled in for household members that are 60 or older.

If you have more people, attach additional information on a separate form.

Financial Information

Your application will not be processed if income documentation is not received.

Select all income sources that apply in your household, then enter the Gross Monthly amount for each corresponding income source selected. Numbers and decimal only; no comma. Gross income is the amount of money you make before taxes and any other deductions. REQUIRED to select at least one.

Total Gross Monthly Income of Household. (This amount is auto calculated based on all income amounts you've entered above.)

Please upload REQUIRED proof of income documents for the last 30 days. Up to 10 files can be uploaded not exceeding 250MB. All file types are accepted except for exe, dmg, sh, js, php, pl, pkg.

Click Here to Upload

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The City of Portland is committed to providing meaningful access and reasonably provides translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids, and services. Call 503-823-7770
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