1120 SW 5th Avenue, Suite 405
Portland, OR 97204
The Portland Water Bureau works with community partners and local plumbers to offer free water leak repair services for eligible customers. Common repairs are leaky toilets, faucets, and underground pipe leaks. Sewer repairs are not eligible. Complete this application to apply for leak repair.
Please contact us for translation or interpretation, or for accommodations for people with disabilities. More information · Más información · Thêm thông tin · 欲了解更多信 · Дополнительная информация · Mai multe informații · Подробиці · Macluumaad dheeri ah · अधिक सूचना · Tichikin Poraus portlandoregon.gov/water/access · 503-823-4527 (TTY: 503-823-6868, Relay: 711)
Questions about eligibility? We're here to help: 503-823-4527 or email@example.com
Do you have an active City of Portland drinking water account?
Water leak repair assistance services are currently only available to Portland Water Bureau customers. For help with referrals to other organizations that may be able to help, please call: 503-823-4527.
Are you responsible for paying your sewer/stormwater/water bill?
You must be responsible for paying your bill to be eligible for water leak repair assistance services. For help with referrals to other organizations that may be able to help, please call: 503-823-4527.
Do you own and occupy the home where work is to be done?
Water leak repair assistance services are currently only available to homeowners who live in the home. For help with referrals to other organizations that may be able to help, please call: 503-823-4527.
Are you currently enrolled in the City’s sewer/stormwater/water bill discount program? Or have you recently submitted an application for the bill discount program?
Please apply for the City's sewer/stormwater/water bill discount program first. For help with enrollment in the bill discount program, please call 503-823-7770 or visit us online.
Is your mailing address the same as your home address?
How did you first hear about our water leak repair program?
Is this a wastewater leak (drain, clog, sewer backup, etc.)?
What is leaking? (check all that apply)
Is this an issue with a leak we have repaired through this program in the past?
Do you still have access to hot water?
What impact (if any) has the leak had on your quality of life and wellbeing? For example, has it affected how you access your water, the structure of your home, or your health and safety?
Within the broad categories below, where would you place your racial or ethnic identity? Select all that apply.
How do you identify your gender? Select all that apply.
Do you live with a disability? Select all that apply.
What language or dialect is used most in your home?
Our water leak repair partner organizations offer free home repair and weatherization services (including insulation, furnace inspection, heating and duct improvements, air sealing, and energy education).
Are you interested in information about these services? If you may qualify, we will ask our partners to send you information about these programs.
The questions below will help us determine if you may be eligible for additional free home repair and home weatherization services.
Your furnace is:
Is your furnace working?
This question is for staff use only to indicate direct referrals. If you're not a staff member of one of our leak repair partners, please skip.